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Our commitment
Jourda Mental Hub is a mental health platform for everyone in Kenya — including people with disabilities. Someone reaching for support should never be turned away by a website that is hard to see, hear, or navigate. We are working to make this site usable by as many people as possible, and we treat accessibility as an ongoing responsibility rather than a box to tick.
The standard we aim for
We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the internationally recognised standard for accessible websites.
Our commitment also reflects the Constitution of Kenya (2010) and the Persons with Disabilities Act, which affirm the right of persons with disabilities to access information and services.
What we have done

  • Structured pages with proper headings so screen readers can navigate them

  • Written descriptive alternative text for images, including profile photos

  • Aimed for sufficient colour contrast between text and background

  • Ensured the site can be navigated by keyboard

  • Kept language plain and readable, avoiding unnecessary jargon in our health information

  • Designed the site to work on mobile phones and to reflow when text is enlarged

  • Made our Crisis Support information reachable from every page, in a clearly visible button

  • Run an accessibility review of the site and begun working through the issues it identified

Accessibility Statement

This statement was last updated on [enter relevant date].

 

 We at [enter organization / business name] are working to make our site [enter site name and  address] accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
 

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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